Why can't I log in with my Kaspersky username and password?

As we do not know what password you used for Kaspersky, you will not be able to log in using your Kaspersky username ad password.

With Ultra Secure AV, there are two ways to log in, either with username and password, or verification codes.

If you want to log in using username and password, please go to Password Reset page and enter your email address.

Next, open your inbox. You'll see an email from us with a link to reset your password. If you don't see an email from us, please check your spam folder as it may have been mistakenly sorted there. To reset your password, click the Set new password link.

 

Finally, enter the password you want to use for Ultra Secure AV.